Shipping fees are indicated when ordering; If costs are not listed and you choose the quote, within 48 hours you will receive an e-mail indicating you the cost of personalized shipping fees for your delivery address.
Delivery will take about 7 days. This time period can vary depending on the country of destination. Delivery will be made to the address that you indicate on the order form.
The transfer of risks concerning the artworks you purchase takes place as soon as the paintings are given by le hangART® to the carrier.
Objection Upon Receipt of the Artworks
It is your responsibility, in case of default or damage, to convey your precise and detailed objections to the carrier, writing "under protest" on the delivery slip, in order to benefit from the contracted insurance.
You must send the list of damages to le hangART® no later than 24 hours after delivery, by e-mail.
You can choose to pick up your purchase in our gallery or send us your own carrier. In 2 cases, thank you to inform us of the date by e-mail or phone. This choice is of course free.
If your painting does not meet your expectations, do not worry.
If you are a citizen of the European Economic Area, you have a period of 14 clear days from the receipt of the artwork ordered to exercise, with the Hangart® gallery, your right of retractation, without having to justify the reason nor to pay penalty.
The exercise of this right is done directly in your customer account.
In case of an artwork being returned, the price of the artwork purchased, the costs of packaging and the expenses of sending will be refund; the expenses of return remaining the responsibility of the buyer.
Please note that if customs duties were paid by the buyer upon receipt, they will not be refunded.
The artwork must be returned in perfect condition in its original packaging. The shipping costs of the return will be entirely at your expense.
Return the painting(s) to : Galerie le Hangart® - 7 rue du grand pré - 84160 Lourmarin - FRANCE.
We guarantee a refund within 14 days following the receipt of the painting(s).
If you live within a radius of 50 kms around the gallery, we suggest you do a trial run of the painting in situation to your home.
This test does not commit you to purchase selected paintings .